Job Description:
As a Data Collection Site Lead, you will play a pivotal role in overseeing and optimizing all facets of our site management to drive the company's objectives. This dynamic position requires a detailed oriented and proactive approach as it involves a range of responsibilities including team leadership, ensuring efficient and accurate data collection processes, collaborative problem-solving ,effective resources management, and maintaining compliance with data collection protocols and regulations, all within a fast-paced work environment.
*This role is fully onsite*
Responsibilities:
- Ensure data collection processes are carried out accurately and efficiently
- Conduct performance evaluations and manage the day-to-day operations of the data collection site
- Work closely with internal stakeholders and external service providers to ensure quality fixes, serving as the main point of contact for all parties involved in site operations
- Oversee materials and inventory to align with budgetary constraints
- Identify and raise hardware, software, and IT issues for prompt resolution
- Work proactively to achieve predefined goals and Key Performance Indicators (KPIs)
- Collaborate with cross-functional teams, internal stakeholders, and vendors to enhance workflows, tools, and systems while fostering an open communication environment
- Recruit, train, and manage a high-performing team
- Lead, motivate, and provide ongoing guidance and support to the team to ensure adherence to protocols and standards, all in a time-sensitive setting
- Effectively manage resources to ensure optimal utilization and allocation while constantly optimizing operational efficiency within a limited-resource environment
- Prepare and submit regular reports on site performance, data collection metrics, and compliance status
Qualifications:
- Proven experience in team management and leadership
- Strong organizational and problem-solving skills with a keen attention to detail and ability to work under pressure
- Degree in Business, operations Management, or a related field
- Excellent interpersonal and communication skills, with the ability to effectively collaborate with diverse teams
- Knowledge of data collection methodologies, tools, and best practices
- Proficient in software/hardware issue diagnosis and resolution
- Prior experience in technical support within a site-based environment
